Heavy snow paralyzes Istanbul airports and national carrier Turkish Airlines canceled more than 650 flights. Turkish Airlines is a member of Star Alliance.
It appears this usually great airline is clearly not equipped to handle an emergency situation.
Tisíce uvízlých cestujících se znovu cítí osamoceny od společnosti Turkish Airlines.
The award winning 4-star airline with a mostly great reputation seems to be failing again. This time due to bad weather and snow storms in Istanbul
V neděli byly zrušeny stovky letů, ale společnost Turkish Airlines stále prodávala letenky na zrušené lety.
Frustrovaní cestující nebyli schopni nikoho v letecké společnosti chytit, aby našli řešení pro svůj uvízlý stav.
Zde jsou některé z otázek a komentářů zveřejněných na Twitteru:
@TurkishAirlines- If you’ve had flights fly out today to Istanbul why haven’t you rebooked me? My flight was on 7/1/17 which got canceled.
@TurkishAirlines- Wish you the best. I talked to the hotel here and they said passengers are finding their own way home since TA is not doing anything.
@TurkishAirlines- It is being told that Turkish Airlines does not have a pilot to fly TK 720 today.
@Turecké aerolinky flight tk1857 to Madrid tomorrow was canceled. still no new flight. How to proceed?
